Hollywood Expendables Terms & Conditions:

(Disclaimer) The products sold through Hollywood Expendables, stock or otherwise, are provided “AS IS”; without any express or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In no event shall Hollywood Expendables or its suppliers be liable for any damages whatsoever (Including, without limitation, damages for loss of profits, business interruption, loss of information) arising out of the use of or inability to use the materials, even if Hollywood Expendables has been advised of the possibility of such damages, because some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
Hollywood Expendables further does not warrant the accuracy or completeness of the information, text, graphics, links or other items contained within these materials. Hollywood Expendables may make changes to these materials, or the products described therein, at any time without notice. Hollywood Expendables makes no commitment to update the Materials.

Hollywood Expendables Return Policy:

You may return unopened products or opened merchandise in new condition, with its original packaging and accessories for a credit on the products purchase price less a 10% restocking fee within 10 days upon delivery date. ITEMS THAT ARENT RETURNABLE: Film, Video Tape, Books, Software, Aerosols and Sprays, Paint, Cut Fabric, Light Bulbs (Globes), and custom orders. All sales on these items are FINAL.

Reporting Damaged Goods:

Please inspect your packages immediately for signs of damage. If a box arrives with physical indications that damage may have occurred in transit, you have the option to refuse the package from the carrier or to sign for it and inspect the content’s. It is imperative that you contact the freight company and file a DAMAGED GOODS CLAIM with them as soon as possible. Next please call us at 818-842-9944, give us the claim number you received from the carrier. And we will issue a RETURN AUTHORIZATION #. So we may look forward to receiving the shipment and most importantly, prepare arrangements for a replacement.

We do not reimburse any shipping what-so-ever for damaged goods. The claim form that you file with the freight company is your “free shipping.” Do not return damaged goods without following the instructions above.

If you do not have your packing slip, please indicate the order# and RA# on a separate piece of paper and send the package to the following address: Hollywood Expendables Returns Department; 3920 Magnolia Blvd. Burbank, CA. 91505 USA.

Custom Orders:

Hollywood Expendables will provide custom order services for many items that we don’t normally stock. Please note that if canceled, the customer is still liable for our shipping costs that we incur from our vendors. That means that the customer pays for all shipping charges incurred. From vendor, and us and the return freight back to them. Many of our vendors charge us a restocking fee too (which we pass onto you) so make sure that you really want your custom order item. All Custom Orders are applicable to these fees.

Canceling an Order:

You may cancel any item from an order that has not yet entered the shipping process, by contacting Hollywood Expendables at 818-842-9944.

Refunds:

Hollywood Expendables will notify you via e-mail of your refund once we have received and processed the returned item accompanied RETURN AUTHORIZATION number. Please note that we can refund shipping costs only if the return is a result of our error. Please review our return policy.

If you have any problems with your order, please don’t hesitate to contact us. E-mails will be addressed as soon as possible. You may also call us at 818-842-9944 or Fax 818-842-9269.